Cox cable Network Status

Modem Light Status Problem Solution POWER Solid Green None. Power is properly connected. N/A Off No power Verify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch. RECEIVE

Solid Green

Solid Blue

None. Downstream channel is connected.

None. Downstream channel is connected with bonded channels.

N/A Flashing Searching for a downstream channel connection Off Modem is off-line. SEND

None. Upstream channel is connected.

None. Upstream channel is connected with bonded channels.

N/A Flashing Modem is registering with headend. Searching for an upstream channel connection. Off Modem is off-line. ONLINE Solid Green None. Connected to the Internet. N/A Flashing None. Scanning for configuration parameters. N/A Off No connection. LINK

Solid Amber

None. A single device is connected to the Ethernet port and no data is being sent to or from the modem.

None. A High-speed Gigabit Ethernet connection from the cable modem to the PC.

N/A Flashing None. A single device is connected to the Ethernet port and data is being transferred between the PC and the cable modem. N/A Off No devices connected.